Letter deliveries have changed

From 15 April 2024, estimated delivery timeframes for regular and priority letters have changed. Please note, letters may be delivered earlier than the timeframes shown on our website as we make progressive delivery model changes across the country through to the end of 2025.

Letter delivery options

Options
Service Delivery time after posting Price

Regular

(Cost effective)

Delivery time

Same state1
3-5 business days

 

Interstate1
4-7 business days (depending on origin and destination)

 

Price

From $1.50
Buy stamps

Priority

(Speedier delivery)

Delivery time

Same state1
Up to 3 business days

 

Interstate1
Up to 4 business days (depending on origin and destination)

Price

From $2.20
Buy Priority labels

Express

(Premium service, next day delivery, tracking)

Delivery time 

Next business day2

Price

From $8.55
Buy now

Sending important documents?

Use Registered Post or Domestic letter with tracking for greater peace of mind.

How do Regular and Priority timetables compare?

Same state

Same state regular and Priority timetable comparison
Origin and destination Regular timetable estimated delivery time Priority timetable estimated delivery time

Within metropolitan areas of capital cities, or within the same city or town or an adjacent city or town in the same state

Regular timetable estimated delivery time

3-4 business days

Priority timetable estimated delivery time

Up to 2 business days

From metro areas of capital cities to country locations

Regular timetable estimated delivery time

4-5 business days

Priority timetable estimated delivery time

Up to 3 business days

Between country locations

Regular timetable estimated delivery time 

4-5 business days

Priority timetable estimated delivery time

Up to 3 business days

Interstate

Same state regular and Priority timetable comparison
Origin and destination Regular timetable estimated delivery time Priority timetable estimated delivery time

Between metropolitan areas of capital cities

Regular timetable estimated delivery time

4-5 business days

Priority timetable estimated delivery time

Up to 3 business days

Between metro areas of capital cities to country locations

Regular timetable estimated delivery time

5-6 business days

Priority timetable estimated delivery time

Up to 4 business days

Between country locations

Regular timetable estimated delivery time 

6-7 business days

Priority timetable estimated delivery time

Up to 4 business days

Letter size and weight guidelines

We classify a letter as an item that:

  • weighs less than 500g
  • is no thicker than 20mm
  • contains flexible items - nothing rigid or inflexible
  • has a rectangular shape
  • is no bigger than a B4 envelope (260mm x 360mm x 20mm).

If your item doesn't fit this criteria, we'd classify it as a parcel. View domestic parcel services.

Sending keys, pens, USBs or CDs?

Never put rigid or inflexible items in a regular paper envelope - even if you think they're small enough.

They could easily be damaged by our machines or torn from the envelope and lost.

Check our mailing boxes, bags and other packaging options to choose packaging to suit.

Get stamps at a reduced rate

Are you a concession card holder? You may be eligible for a reduced rate on stamps.

Related products

For more detailed information about letters, refer to the Letters Products and Service Guide (PDF 1.28MB).

1 While we will endeavour to meet this timetable, the actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in our delivery network at the relevant time.

2 The national next business day delivery network operates between all capital cities (except Darwin and in Perth CBD only) and some major centres.